Steve Howe Jul 19, 2021. You can use JIRA Automation as a workaround to find issues resolved after their due dates. Setup an automation rule that is triggered when an issue is resolved, and have it automatically add a label of your choosing (we use "resolved-after-due-date") to the issue if the resolution date is after the due date.
Basically the Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle. An issue's status indicates its current place in the project's workflow. Resolutions are the ways in which an issue can be closed, or completed, or resolved, in many ways. An issue resolution is usually set when the status is changed.
Unfortunately it works great if you only do one of those things separately. close or resolve the issue. Click on the Resolve issue or Close where it gives you the option to do both comment and resolve/close then it reopens the issue. since it closes the issue first then adds a comment instead of adding comment first then closing the issue.
Add, edit, and delete a resolution. Select > Issues. Under ISSUE ATTRIBUTES, select Resolutions . Fill in the form below the existing resolutions. You can edit the name and description at any time. Click Add . Don't name resolutions "Unresolved" or "None". Jira automatically shows issues as "Unresolved" when they have no set resolution.
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jira difference between resolved and closed